Privacy Policy

Fotivo.app – PRIVACY POLICY

Last Updated: 12.3.25

This Privacy Policy explains how Fotivo.app (“we,” “our,” “us”) collects, uses, stores, and protects your information. By using our Service, you agree to the practices outlined below.

1. Information We Collect

We collect the following types of information:

1.1 User-Provided Information

Images you upload

Email address

Account details

Payment information (processed by third-party providers such as Stripe or PayPal — we do not store full credit card numbers)

1.2 Automatically Collected Information

Device/browser data

IP address

Usage logs

Cookies and analytics metrics

1.3 AI Processing Data

Uploaded images may be temporarily cached to:

Process your enhancement requests

Provide customer support

Prevent abuse of the platform

We do not sell, license, or publicly share your uploaded images.

2. How We Use Your Information

We use collected data for:

Running and improving the Fotivo.app platform

Processing AI enhancements and generating outputs

Providing customer support

Detecting fraud or abuse

Sending transactional emails

Analytics and performance optimization

We do not sell personal information to third parties.

3. AI and Image Processing

Photos you upload are:

Processed securely

Used only to provide the service requested

Not used to train general AI models without explicit permission

Deleted or anonymized after processing where technically feasible

4. Sharing Your Information

We may share limited data with:

Payment processors

Cloud hosting providers

Analytics services

Legal authorities (only when required)

We do not share your photos or personal information for advertising or marketing by third parties.

5. Data Retention

We retain:

Uploaded images: temporarily, for processing and support

Account data: until the account is deleted

Billing records: per legal requirements

You may request deletion of your data anytime.

6. Cookies & Tracking

We use cookies for:

Authentication

User preferences

Analytics

Improving platform performance

You may disable cookies in your browser, but some features may stop working.

7. Security

We take reasonable technical and organizational measures to protect your data, including:

Encryption

Access controls

Secure storage systems

Regular security reviews

However, no system is 100% secure. Users share images at their own discretion.

8. Your Rights

Depending on your location, you may have rights including:

Access to your data

Request deletion

Correct inaccurate data

Opt out of certain processing

Request export of your data

Requests can be sent to [email protected].

9. Children’s Privacy

Fotivo.app is not intended for users under 18. We do not knowingly collect information from children.

10. International Users

Your data may be processed in servers located in various countries. By using Fotivo.app, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service indicates acceptance of the updated policy.

12. Contact Information

For privacy questions or data requests:

Fotivo.app Privacy Team

[email protected]